Ticketmaster Sport
Ticketing platform
Ticketmaster became the official ticketing platform for Chelsea's move to digital tickets in 2025/26.
- Scope
- Primary ticketing and digital stadium access
- Evidence
- Confirmed
- Published
- 2025
- Last verified
- 2026
England · Premier League
A fast-changing stack with recent deployments across ticketing, customer data, AI operations and interactive content.
Documented stack
This is not presented as the club's complete internal stack. It is the sourced public record available as of August 2026.
Ticketmaster became the official ticketing platform for Chelsea's move to digital tickets in 2025/26.
Chelsea explicitly names Segment as the customer data platform for a unified view of fan interactions.
A seven-year agreement covers FusionFeed and Match View X across fan engagement and operational areas.
Chelsea reported in 2025 that FPT solutions were being embedded across the club after a six-month roadmap process.
A multi-year agreement announced IFS software and AI agents, though specific production workflows remain to be documented.
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