Fan experience

Qualtrics

Experience Management

Collects and analyses matchday and digital supporter feedback in real time.

Buyer note

Relevant for clubs formalising voice-of-fan measurement across stadium and digital touchpoints.

Deployment evidence

Clubs in this dataset

1 evidenced relationship across the 10-club research set.

MCIManchester City FC

Manchester City renewed the relationship after four years and described live use across matchday and partner measurement.

Scope
Matchday, hospitality and digital fan feedback
Status
Current
Evidence
Confirmed
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